Returns and exchange policy

You can return your ordered item to us within 14 days of your purchase. Return the unused item in it’s original packaging together with your order confirmation. The cost of the return is paid by yourself. Should you wish to make an exchange to another size or similar item we will pay for the freight cost of the new item.


We will in every way try to ensure that the goods sent to you is of the highest standard and in excellent condition. If you receive a faulty item please contact our customer service at your earliest convenience, or at the latest 30 days after you have received the goods. You can reach us on +46 (0)40 157979 or

Please send your returns to:
OneTwoTen AB
Box 210 11
S-200 21 MALMÖ


Please enclose our returns form (your will find it here). If you are unable to print please enclose a note with the same information. In case of a dispute we will follow the guidelines from "The National Board for Consumer Disputes (ARN)".